Supporting older Australians to thrive with dignity
Useful Resources
Please click each topic for the links you need.
Aged Care Advocacy, Rights & Programs
- Older Persons Advocacy Network (OPAN) Website
- Aged Care Quality and Safety Commission – Consumer Advisory Bodies
- Aged Care Quality and Safety Commission – Independent Aged Care Advocates (OPAN)
- Aged Care Quality and Safety Commission – Diverse Audiences: Right to Quality and Safe Aged Care Fact Sheet
- Department of Health and Aged Care – Support at Home Program Booklet
- Department of Health and Aged Care – Aged Care Diversity Framework Initiative
- COTA Australia – Resources for Individuals
- Australian Commission on Safety and Quality in Health Care – Informed Consent
Health, Clinical & General Wellbeing Resources
- Continence Foundation of Australia – Resources and Tools
- QUT – Delirium Resources
- Diabetes Australia – Diabetes Fact Sheets
- Australian Commission on Safety and Quality in Health Care – Falls Guidelines for Community Care (PDF)
- Australian Commission on Safety and Quality in Health Care – Falls Guidelines for Australian Residential Aged Care Services
- St John Ambulance – Choking Adult Fact Sheet (PDF)
- Painaustralia – Pain Management Fact Sheet (PDF)
- Beyond Blue – Mental Health Resource Library
- Sleep Foundation – Aging and Sleep
- Wounds Australia – Fact Sheets
- Aged Care Quality and Safety Commission – Prevention and Treatment of Pressure Ulcers/Injuries
Provider Governance, Guidelines & Compliance
- Aged Care Quality and Safety Commission – Code of Conduct
- Aged Care Quality and Safety Commission – Open Disclosure Resources
- Aged Care Quality and Safety Commission – Serious Incident Response Scheme (SIRS) Guide (PDF)
- Department of Health and Aged Care – Aged Care Whistleblower Protections
- Department of Health and Aged Care – Aged Care Volunteers
Meet Your Expert Authors
- Cynthia PayneFounder, Anchor Impact Group35 Years for Australian Aged Care
Cynthia Payne is a distinguished leader, director, and 35-year veteran of the Australian aged care sector. Her career has been singularly defined by an unwavering commitment to the Older Person Experience. - Carla BeheramRisk & Assurance LeadDevoted Registered Nurse & Operational Leader
With 20+ years of management expertise, Carla focuses on operational excellence. She uses evidence-based practices to empower leadership teams and improve developmental outcomes for individuals and families. - Dr Shae HouriganPractice Lead, Policy & AcademyBridging the Gap Between Medicine, Law, and Care
Shae is a multi-disciplinary leader and advocate dedicated to bridging the gap between complex clinical governance and the lived experience of vulnerable Australians. Shae leverages a unique professional background spanning medicine, law, and government to ensure healthcare is both safe and accessible. - Dr Irene SteinAged Care Scholar & ResearcherOver 40 Years of Academic and Advocacy Expertise
As a former Professor of Aged Care, Irene has published widely and supervised postgraduate students in the field of aged care service compliance outcomes and clinical safety. One of her mantras is “it just should not happen to an older person receiving care.”
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